Tag: Customer Experience

  • Great Marketing: And she kept smiling the whole time

    Great Marketing: And she kept smiling the whole time

    Wednesday, I got to experience something I haven’t been privy to, in a while. Here’s what happened: I went to the mall with Anne and we wound up in Nordstrom. Bought a nice shirt, grabbed a few things for Anne, and then we decided to go upstairs and have lunch at the restaurant right there…